Firm named in BTI Client Service A-Team 2012, The Survey of Law Firm Client Service PerformanceWe are very proud to be listed among the fine firms named by clients in this national survey conducted by BTI Consulting Group. The information below is taken from BTI's description of their research: BTI's Methodology and Approach BTI conducted independent, one-on-one interviews between May 23 and September 16, 2011. Each year, BTI's study includes between 50% and 55% of companies participating in prior years. This approach provides for accurate analysis of longitudinal trends while simultaneously allowing for insights into new, changing and up-and-coming opportunities and firms. This year's interviews represent: Top spending companies 66.7% of interviews with Global 500 and Fortune 1000 companies More than 15 industries, including: Banking Top legal executives 55.2% of interviews with General Counsel and Chief Legal Officers
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Ann Roberts Caudle |
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